1 reviews | Active since Oct 2016
Useless
Do Standard Bank know the meaning of service?
I was at your Fourways Crossing branch at 8 and I was told you open at 8:30
8:30 I'm there the guard is ready to open and we're told y'all open at 9.
Is it that difficult to inform us the right opening times instead of letting us sit outside in this cold weather since 8 after I was told y'all open at 8:30.
Your Consultant came outside because I've asked to speak to a Manager in order to leave my details so they can call me since I work in the centre.
He went inside looking for a pen for a good 10 minutes
Do a your company understand the meaning of service? I had to leave because he took his own time and bear in mind I am at work starting at 8:30
Your company needs to train your consultants shame.
A pen in any bank is a priority
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
***
