1 reviews | Active since May 2017

16 May 2017, 15:17

Used the useless call centre

<p>Phoned the call centre </p> <p>Asked for pre aproval on a personal loan on my personal cell phone </p> <p>Waited 30 min for assistance was cut off just as the phone was picked up. </p> <p>He phoned back and i just wanted to know if I qaulify for a loan . So the guy carried on with standard procedure . I was cut of again no call back 80 rand of airtime gone</p>

0
Replies (1)
Standard Bank
Standard Bank's reply17 May 2017, 08:04
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***