USED MY MONEY TO PAY STRANGER'S LOANS

AN AMOUNT WAS TAKEN OFF MY ACCOUNT THAT I KNEW NOTHING ABOUT. AFTER ***** INVESTIGATED, IT WAS FOUND THAT MY MONEY WAS USED TO PAY OFF A STRANGERS LOAN AMOUNT. STILL WITH THAT REALIZATION OF THEIR ERROR I WAS EXPECTED TO FIX IT MYSELF!!<br> CAUSE THEY \COULD NOT DO ANYTHING ABOUT IT"";15/07/10 9:12;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;152006;455;28;2;0;0;0;0;2;NULL;NULL;NULL;15/06/09 14:53;15/07/09 13:01;POOR SERVICE FROM INTEC COLLEGE;8,40E+12;CANCELLATIONS;***;I've registered with Intec phoned everyday asking when will I get my study material and nobody could help me. I then asked for cancellation and it was only send to me the day the books was delivered to my house, I was at work never signed for it. I continued with the cancellation beginning of May but still so I struggled 2 months with them for info. I finally got an answer on my cancellation last week for a 50% discount I appealed the 50% because they had the poor service and couldn't give me an answer, Now I'm still waiting for my answer on the appeal. The person I've emailed was Shakier and cancellations. I don't know what to do anymore. Shakier only said today that I can maybe get an answer Monday or Tuesday I dont see why I still need to wait this has been going on to long. It's been more than a month now.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871350;850571;23;2;0;0;0;0;2;NULL;NULL;NULL;15/07/07 12:00;15/07/09 13:05;Avoid CAP - Worst security provider in SA;***;M D van Jaarsveld, M Britz, R Levy;***;CAP installed their security system on the 1st July, using a 3rd party installer as they were too busy to send a CAP technician. The installation was not set up correctly with some beams not installed and the alarm randomly beeped during the night waking us up.<br> <br> A technician came out on the 2nd, 5th, twice on the 6th and 7th of July. Each time the technician not fixing the problem. CAP was there until 1:30 on Monday night and caused so much noise our neighbours and their baby were woken up. <br> <br> Promise after promise was broken and in the week it took to get fixed we had technicians in our house for 5 of those days. The worst part of the whole experience is the fact that the senior management of the company have not shown any interest in making things right.<br> <br> I would not recommend CAP as an alarm/security provider whatsoever, they don't use qualified installers, they don't give service and they don't care about their clients. ADT, Chubb or any other company will do a much better job!<br> <br> We are still waiting for the issue to be fully resolved over a week later and are waiting for an explanation from Mark (senior management) who was supposed to contact us but still hasn't. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;452848;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/07/09 14:57;15/07/09 13:05;Wrong Address;***;Deliveries;***;I was sent a gift from an orginization that was to be delivered by Netflorist, on Teusday I get a call from the driver telling me that the street numbers do not go to 55 but stop at 31, I explained that they were in Evelyn Avenue and not Evelyn Street and that Evelyn Avenue was not even in the same suburb that the street is in where my premises are located I was advised they would deliver the next day. On Wednesday the exact same thing happens and I am told that they will deliver on Thursday as the parcel is in the vehicle that only does deliveries in Randburg, well we are almost at the end of the working day and I have had no delivery, no call and will not be back in my office for the next 4 days.<br> <br> My only comment is that I will never use Netflorist for anything thay are completely useless.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;413124;649;28;2;0;0;0;0;2;NULL;NULL;NULL;15/07/09 15:02;15/07/09 13:06;Useless University UNISA;6,10E+12;;***;My daughter is trying to register for languages for non Degree Purposes. It won't allow her! What to do? I am fed up! No wonder this country is in a shambles! There is not even a contact number!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871351;749012;34;5;0;0;0;0;5;NULL;NULL;NULL;15/07/08 10:16;15/07/09 13:06;This is what customer care should be about;lebo;Elaine;***;Many would agree that customer services is not at the standard it was a couple years ago, but i found that same amazing services once rendered by other company's with Elaine form the Astral Group. i contacted there customer care department yesterday to get assistance with a product i purchased a year ago<br> <br> Since my kids are on holiday i took them down to Ushaka Marine Wold for the day and my younger son age 8 locked my keys in the car. i couldn't get any assistance there so i contacted Astral to utilize my Emerald product and have a locksmith to come assist me. i called and Elaine assisted and within 25 min my problem was over. the consultant was sympathetic and followed up with me right until the locksmith was over. all in all I'm saying thank you Elaine and a job well done ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849294;887914;13;2;0;0;0;0;2;NULL;NULL;NULL;15/07/17 22:07;15/07/17 20:32;damaged bakkie sold buy dealership with cor;8,50E+12;jaiden;***;Advert on gumtree by auto options(jaiden) went saw the bakkie I wanted to do a technical AA check up on my expense the dealership recommended me to a test center not far from them,they got their drive to take it to the test center,picked up faults steering oil leaks,suspension noise. Jaiden told me all of it will be sorted,upon signing the deal I inspected the van no oil leak,cor was done by the dealership @ same AA center. Driving the van home the noise of the suspension starts and the steerings noise,turned the van went back but they we're closed.called jaiden he picked the van on friday gave me back on tuesday with invoices of greasing ball joints ,cut the long story short I called many times but the boss said I can get to hell I got pics and reports when hiQ inspected this van,it had insulation tape on the suspension bar servicing purpose as a rubber mounting and a lot more faults,I called mfc,the dealership,there's a lot more to this story as I suspect foul play with the dealership and cor center because they gave an invoice that they replaced the steering rack after a week the cor was given,so couldn't the cor center pick up that the steering rack was noisy. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871356;754632;8;2;0;0;0;0;2;NULL;NULL;NULL;15/07/04 14:54;15/07/09 13:09;Why can't you tell us;;Branch;***;Our initial dealings were pleasant. Unfortunately, they did not have the decency to inform us that their edging machine broke down. We found out when our carpenter went to collect our goods (he uses public transport, mind you). The branch promised a 2 day delay which turned in to a 5 day delay. Our carpenter kept going in only to find out that the goods are still not ready. We ordered a sink and mixer as well, paid for it in advance, and when the carpenter went to collect, saw that they had invoiced incorrectly, and had no stock of the correct item. On the 6th day, they delivered our goods only for it to be incompletely processed and with masonite missing. We informed management and the branch agreed to pick up the unfinished goods \1st thing the next morning\"" and have it returned with our masonite within a couple of hours. Lucky for us"