CF
Chantel F
1 reviews | Active since Nov 2020
03 Jan 2021, 12:59
Use another bank
Standard bank investigation concluded that I had compromised my own account, that is why funds were removed from my account and the bank will not be reimbursing me. This is after I sent an email to find out if the link I had gone through was compromised, they responded the following day and the damage was already done. None of what I questioned was responded to yet a conclusion was reached. Standard bank has the worst security safety controls, most delayed and unprofessional service I've ever experience. Extremely disheartening, I would never recommend that bank to anyone.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
04 Jan 2021, 00:56Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Jan 2021, 00:56
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
