1 reviews | Active since Jun 2015
Urgunt
Good day<br> <br> Please assist me<br> <br> <br> R1500 went missing in my standard bank account 28/04/15, went to the branch 29/04/15 and then they confirm that it's a ***** and they will investigate and possibly refund me , they give me the following case number *** and promised to get back to me on 13/05/15<br> <br> Since forever I waited did not hear any response, I went to their UNISA branch 4 times but didn't get any help, they can't even tell what happened to my money and how come money has been deposited to another account which I do not know, I phoned their call centre 5 times, email them 6 times I didn't get any help and spend lot of money on air time<br> <br> They are not saying anything about refunding me, and my account is at risk because I don't know if it's safe to use<br> <br> <br> Your assistance will be highly appreciated<br> <br> Kind regards,<br> <br> Alex TSimane<br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
