JH
JACOB H

1 reviews | Active since Nov 2015

03 Feb 2021, 09:19

Urgent request to update credit bureau

I have been trying to call the credit department and my calls rang unaswered. I recently paid off my arrears on my Vehicle account. It is now up to date and yet that is not reflected on my credit profile. I am in the process of buying a house and my banker advised that my Vehicle account has to be up to date on ICT to boost my score. Please attend to updating my credit bureaus accordingly, my life depends on it.

0
Replies (1)
Standard Bank
Standard Bank's reply03 Feb 2021, 23:44
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
 ***