Urgent Request to Correct Debit Order Date I REQUESTED IN JUNE and not fixed and incompetence consultants

Dear Sir/Madam,

I am writing to express my frustration regarding the incorrect debit order date on my account. Since 2020, my debit order has consistently been processed on the last day of the month. However, in 2024, there was an error, and the debit order was attempted on the 30th, resulting in an unsuccessful transaction.

I have made several attempts to resolve this issue: - I emailed on the 31st requesting an immediate correction and Nohlanhla Radebe responded saying i must send her my payslip-this how STD works after 4 years of my debit order , i give up - I contacted various departments, including Ayanda, Sebulelo, Thandeka, and Popy, but received no assistance today, and Popy also told me that they transferred my call to the wrong person and also advised me to call the other numbers and asked me if i have something to write on the numbers, YOH....JESU this is STD for me it actually messed up my entire day - Yolande Mati, whom I believed had resolved the issue in June, has not been able to help. Yolande Mati where are you? i left email yesterday, your colleques are sleeping on duty, they don't know how to debit and correct the debit date and again correction was supposed to be corrected in June

I urgently request that Standard Bank: 1. Corrects my debit order date to the last day of the month. 2. Ensures that my credit profile remains unaffected due to this error. YOH... WHAT AN EXPERIENCE, TORTURE.*********** CONSULTANTS, THEY DONT CARE,THIS IS THE RESULTS OF I DONT CARE AS LONG AS I CAN SHOW MY SUPER MY RECORDS OF CALLS I RECEIVED TODAY BUT MY QUESTION IS, ON THOSE CALLS U RECEIVED TODAY HOW MANY CLIENTS ARE HAPPY AND ARE U HAPPY WITH YOUR BRAND AND YOURSELF