1 reviews | Active since Nov 2016
Urgent Request Card !
<p>Good day</p> <p> </p> <p>I have a problem I need resolved.</p> <p> </p> <p>Please call me or contact me in any way so this can be done asap.</p> <p> </p> <p>My debit for Telkom was taken off on the 14th of October 2016, at that time I did not have any money in my account since I was getting paid on the 15th which was a Saturday. Due to this, the debit bounced and Standard Bank charged me R115.00 of that on the 25th of October 2016 according to my transaction records. You can check and confirm all the information. I understand this charge very well.</p> <p> </p> <p>However, on the 31st of October 2016, another charge for the Telkom debit bounce was charged by Standard Bank again an amount of R115.00, this I do not understand since this was surely a double charge. I need this amount reversed back to my account because that means in total I was charged R225.00 for one debit order bounce of Telkom. This is an *********** and negligent manner which was done on my account which cannot be accepted from a reputable bank like Standard Bank</p> <p> </p> <p>I need this rectified immediately please it has been almost two months since this double charge occurred.</p> <p> </p> <p>My cell number is in my bank records ********** 858 .</p>
Good day Nomvelo Ncube
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Nomvelo Ncube
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Nomvelo Ncube
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Nomvelo Ncube
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Good day
I have not been contacted by anyone and also have not received any reipt of my money refunded for the double charge so I do not get how this matter has been addressed.
Please be honest and tell me you are looking into the matter not say you have addressed it since I have not spoken to anyone from Standard Bank since posting .
I just need a resolution to this matter over 2 months now the money has not been reversed till I have to complain on such sites.
Please kindly treat me as a customers which the due diligence and loyalty I offer to you as well.
Good day
I have not been contacted by anyone and also have not received any reipt of my money refunded for the double charge so I do not get how this matter has been addressed.
Please be honest and tell me you are looking into the matter not say you have addressed it since I have not spoken to anyone from Standard Bank since posting .
I just need a resolution to this matter over 2 months now the money has not been reversed till I have to complain on such sites.
Please kindly treat me as a customers which the due diligence and loyalty I offer to you as well.
