AK
Andile K

1 reviews | Active since Jul 2024

08 Apr 2026, 22:57

Urgent matter please attend to it

Since we come from holidays and since I was 100th in the cue for calls today, I'm worried that I may not get the money I requested for water and it's become an emergency because of how unhygienic it is. I'm not complaining yet because tomorrow will be the 3rd day as per their rules. Please ensure that I receive it within the next 2 days because having no water in my unit is a crisis for me right now sincei have to attend internship interviews.

0
Replies (3)
Standard Bank
Standard Bank's reply09 Apr 2026, 06:40
Official
Good day Andile, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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AK
Andile K's update09 Apr 2026, 10:30
Reviewer Update
Yes please ensure that they send it this morning because I'm number 120 in the cue for calls and if you allow them to delay they will. I was shortlisted for an interview tomorrow and I can't afford to not have water in the morning for hygiene reasons
AK
Andile K's update09 Apr 2026, 15:19
Reviewer Update
Please inform Gordon that it's okay to call now, I've been waiting