MS
Moloko S
1 reviews | Active since Jun 2021
02 Jun 2021, 14:40
Urgent attention
Standard Bank ********** department has the most selfish staff that don't want to do there work.
I did a transaction from my account on Friday which do to load shedding my phone was off at the time they r calling to confirm am the one that did the transaction. They end up putting a hold n my Account. And since Friday I have been trying to get them to open my account with all the documents they required,but uptil now they have not only wasting my airtime and frustrating me.
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Standard Bank's replyOfficial
02 Jun 2021, 20:47Hello Moloko
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Jun 2021, 20:47
Official
Hello Moloko
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***