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Jacob S

1 reviews | Active since May 2023

20 Jun 2023, 21:04

Urgent assistance needed

I have send several emails to Dcc they said I must wait 10 days then they said they have not received the documents, I have now sent the email more than 5 times, I called and I was advised that the information was received.

Can someone please assist, now I am stressed and frustrated, I am worried about my VAF,Home loan, credit card and advance account

Can someone please assist

0
Replies (1)
Standard Bank
Standard Bank's reply21 Jun 2023, 07:07
Official
Dear Jacob

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team