NM
Nesma M

1 reviews | Active since Jan 2016

31 Aug 2016, 17:07

Upset that my account has not been updated on ITC since 2015

<p>Good day just wanted to inform you how unhappy and angry i am cawith the level of service i received from your company.i paid my account up in 2015. To date i have new attorney's calling me every time and my account remains on ITC I need this sort out today.</p>

0
Replies (4)
Standard Bank
Standard Bank's reply01 Sept 2016, 13:18
Official

Good day Nesma

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply02 Sept 2016, 09:53
Official

Good day Nesma

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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NM
Nesma M's update02 Sept 2016, 11:36
Reviewer Update

********** 151086

Standard Bank
Standard Bank's reply07 Sept 2016, 15:30
Official

Dear Ms Marey

I refer to the email correspondence and confirm that the matter has been addressed.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

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