NB
Nirvasha B

1 reviews | Active since Jul 2025

22 Jul 2025, 19:52

Upset and disappointed

About a week ago, I posted an review about my money r5000, that was lost at standard upon it being deposited into my account. Standard bank responded to the review on "hellopeter", but till date they haven't contacted me. Is there a turnaround time or is there no one willing to assist me. This is just like my unanswered email sent to their relevant department. No feedback to let me know what's happening.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2025, 20:52
Official
Dear Nirvasha, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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