VM
Vanessa M
1 reviews | Active since Aug 2011
18 Sept 2020, 10:17
Upset
I'm really unhappy I went to the branch to close my account and I was told I can't as I have to pay service fees With what exactly because I have been retrenched??? This is the simple reason I need to close my account as I cannot incur any more fees which I cannot afford , I don't have a monthly income I can't afford to pay I'm irritated as Standard bank should not only spend our money but meet us halfway Everyone is going through the after effects of Covid lockdown , they should have at least off3red a migration instead of telling me I can't cancel , I'm still liable for the fees
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Replies (1)Standard Bank's replyOfficial
18 Sept 2020, 15:04Hello Vanessa
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply18 Sept 2020, 15:04
Official
Hello Vanessa
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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***
Complaint Resolution Centre
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