1 reviews | Active since Oct 2009
Upgrade nightmare
After receiving a call that i can upgrade my credit card which i did Standard Bank removed my existing card from my banking profile so I had to rush into the branch to collect my new card to my surprise the new card didn't work so now i am left without a card has to drive 100km to nearest branch again to fetch a replacement card as Standard Bank wont deliver it to my door unless i pay R290 delivery fee crazy
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Willie
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Willie
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***