KP
KARABO P
1 reviews | Active since Jul 2019
31 Jul 2019, 10:48
UPDATING MY ACCOUNT AT EXPERIAN
Please note that I paid up my credit card with Standard Bank at MBD solutions in November 2018 but to my surprise Experian still shows that i owe R34000 on that Credit Card and its affecting my score badly I need you to remove that information from my credit record or update it to fully paid and closed My email is *** if you need more information
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Aug 2019, 06:07Hello Karabo,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply01 Aug 2019, 06:07
Official
Hello Karabo,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
14 Aug 2019, 09:34Dear KARABO PHATSOANE
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply14 Aug 2019, 09:34
Official
Dear KARABO PHATSOANE
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***