1 reviews | Active since Aug 2016

06 Sept 2017, 15:14

Updating contact details

Good day,

I always updated my contact details via the telephone in the past and now that I need to do it I am informed that I can not do so. I have to go into a branch. This really confuses and frustrates me as I hate going into a branch. Now I must drive all the way to a bank just to change my phone number. Gee thanks.

0
Replies (1)
Standard Bank
Standard Bank's reply07 Sept 2017, 13:26
Official

Dear Audrey McKenzie

Thank you for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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