MR
Marlene R

1 reviews | Active since Oct 2012

25 Oct 2016, 07:26

Updated Details

<p>I have requested time and time again over the last two months for my email address to be updated as we are not allowed to receive personal mails on our work email anymore. This has not been done after asking you 20 times. Is it extremely difficult for you to update an email address. Was that not part of your training..... or was there just no training.</p>

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Replies (2)
Standard Bank
Standard Bank's reply25 Oct 2016, 16:04
Official

Good day Marlene

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply26 Oct 2016, 14:06
Official

Dear Marlene

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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