MY
MY Y

1 reviews | Active since Jul 2014

12 Oct 2022, 11:19

Update payment history stays history ;-)

How can anybody have their credit status improved in SA if the banks don't update the payment history on the systems after numerous requests and enquiries.

0
Replies (6)
Standard Bank
Standard Bank's reply12 Oct 2022, 11:22
Official
Good day Martie

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Regards
Standard Bank Help Centre
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Standard Bank
Standard Bank's reply12 Oct 2022, 11:44
Official
Good day Martie 

We have responded via email.

Please review and respond accordingly.

Thank you

Kind regards
Standard Bank Help Centre
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MY
MY Y's update17 Oct 2022, 14:54
Reviewer Update
Yeah the person assisting me is not very helpful .... Can I please have a senior person to contact me. Thank you
Standard Bank
Standard Bank's reply17 Oct 2022, 17:22
Official
Hello Martie

We are investigating this issue and will let you know as we have more information.

Kind regards
Standard Bank Help Centre
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MY
MY Y's update18 Oct 2022, 09:14
Reviewer Update
Kindly let me know before close of business today. Thank you
Standard Bank
Standard Bank's reply18 Oct 2022, 09:26
Official
Good Day 

We still investigating and we will revert to you once we have feedback.

KInd Regards 
Standard Bank Hello Peter Team 
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