MK
Manuella K

1 reviews | Active since Jan 2019

07 Jan 2019, 10:33

UPDATE OF DETAILS... !!

I am really disappointed in Standard Bank, I have asked on multiple occasions, each and every agent that has spoken to me promised the same but still this issue has not been resolved. You are sharing my personal information with a third party. I NEED YOU TO PLEASE DELETE OR REMOVER ********** 803 from your system. The only number I am using is ********** 581. You are smsing and calling ********** 803, THIS NUMBER BELONGS TO MY SISTER.. IT IS NOT MY NUMBER. I have been requesting this update in details since MARCH 2017. Is there no one competent enough at Standard Bank to REMOVE ********** 803 from your database completely? Please let me know for how much longer should my sister forward messages from Standard Bank and receive phone calls. PLEASE UPDATE MY NUMBER FOR BOTH SMS AND VOICE COMMUNICATIONS. ********** 581. PLEASE!!!!!!! This is so frustrating!!

0
Replies (1)
Standard Bank
Standard Bank's reply07 Jan 2019, 12:04
Official
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
 ***
 *** (fax)
 ***