Update my details please

Item: Standard Bank
Rating: 1
Author: Elise V

hi i have phoned standard bank a week ago I want to update my details on my account my surname and adress they told me i need to go into the bank for that. why cant someone assist me with this then i can just attach my documents on an email to update everything? standard bank closes at 12 ive been there 3 times to que by the time i get in front they close. please im sure someone can assist me with this.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

13 May 2020, 15:46

Dear Elise
Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
***
***

Standard Bank's reply13 May 2020, 15:46

Official

Dear Elise
Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
***
***

Standard Bank's replyOfficial

15 May 2020, 12:16

Dear Elise Vandenbergh

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply15 May 2020, 12:16

Official