AN
Amanda N

1 reviews | Active since Sept 2018

15 Apr 2021, 15:27

UPDATE!!!

UPDATE:

A CONSULTANT FROM THE COMPLAINT RESOLUTION DEPARTMENT CONTACTED ME AND TRIED TO CHALK UP MY R1000 THAT IS MISSING TO THE DOUBLE DEBIT/HONORING FEE FIASCO THAT OCCURED AT THE BEGINNING OF MARCH.

THE R1000 THAT I HAD WITHDRAWN WHICH LEFT ME ON -R1000 BALANCE WAS AT THE END OF MARCH AND THEREFORE UNRELATED TO THAT SITUATION OF DOUBLE DEBITS.

STANDARD BANK HAS NOT RESOLVED THIS ISSUE NOR HAVE THEY REFUNDED MY MONEY.

WITH THAT BEING SAID, I AM WAITING FOR MY CHEQUE CARD FROM NEDBANK TO BE DELIVERED IN THE NEXT FEW DAYS SO I CAN CLOSE ALL MY STANDARD BANK CARDS THAT I HAVE WITH THEM.

I HAVE BEEN WITH STANDARD BANK SINCE 2011 BUT NOW IT HAS COME TO END.

TOO MANY PROBLEMS AND TOO MUCH MONEY LOST FOR MY LIKING I WOULD NOT RECOMMEND THIS BANK TO ANYONE.

0
Replies (2)
Standard Bank
Standard Bank's reply16 Apr 2021, 03:55
Official
 Hello Amanda
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards
 Complaint Resolution Centre
*** *** (fax)
*** 
AN
Amanda N's update16 Apr 2021, 11:47
Reviewer Update
Please don't contact me.
I'm closing this account due to the fact that this matter was not resolved