JM
John M
1 reviews | Active since Jul 2016
01 Oct 2019, 08:48
Update Bureau Information not updated for past 2 payments
Good day,...I have timeously engaged with Standard Bank, and have absolute no joy in them updating my payment profile for my loan account, and its impacting my credit score. I have pain respectively for 26th Aug and 26th Sep 2019, and none of these reflect on the bureau updates??
In the past it use to update, now.. it seems forever?
Please urgently assist with updates.
Regards, J
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
01 Oct 2019, 15:19Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply01 Oct 2019, 15:19
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
JM
John M's updateReviewer Update
01 Oct 2019, 15:24Thank you. I will anticipate a quick resolution.
JM
John M's update01 Oct 2019, 15:24
Reviewer Update
Thank you. I will anticipate a quick resolution.
JM
John M's updateReviewer Update
03 Oct 2019, 13:46Good day,
I notice someone from standard bank whose details are Louisa Rayners ***1 on my Transunion profile.
I sincerely hope that this does not impact my score.
I tried calling, Louisa Rayners to avail.
Please assist with this.
Regards,
John
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I notice someone from standard bank whose details are Louisa Rayners ***1 on my Transunion profile.
I sincerely hope that this does not impact my score.
I tried calling, Louisa Rayners to avail.
Please assist with this.
Regards,
John
***
JM
John M's update03 Oct 2019, 13:46
Reviewer Update
Good day,
I notice someone from standard bank whose details are Louisa Rayners ***1 on my Transunion profile.
I sincerely hope that this does not impact my score.
I tried calling, Louisa Rayners to avail.
Please assist with this.
Regards,
John
***
I notice someone from standard bank whose details are Louisa Rayners ***1 on my Transunion profile.
I sincerely hope that this does not impact my score.
I tried calling, Louisa Rayners to avail.
Please assist with this.
Regards,
John
***
Standard Bank's replyOfficial
14 Oct 2019, 10:12Dear John Mottie
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply14 Oct 2019, 10:12
Official
Dear John Mottie
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***