"UNUSUAL" call hold delay volumes and HOLD times are the norm

AVOID AVOID AVOID SBSA: "UNUSUAL" call hold delay volumes and HOLD times are not actually "UNUSUAL" but are now the norm. SBSA'a time is obviously more important than their clients'. I will go to a bank who pay attention to their clients and prioritise their clients ahead of their own interests and dont make their clients hold endlessly. After holding for 20 minutes on the SBSA Securities help line I was transferred to a private number and summarily cut off. AVOID AVOID AVOID SBSA unless you have all day to listen to SBSA call center adverts and background music on repeat.