MD
Minenhle D

1 reviews | Active since Jan 2018

09 Jan 2018, 05:51

Unused account

I. Ve been using stand bank as from 2009 as the student achieve, i used it until i get employed and afterwards i got a call from standard saying that i have to change the card to cheque account because the student achieve got to much charges off which i did and i used it until at the end of 2016 i. Ve lost my job. I had some debit order that were now being reversed because i had no money so i once took out the bank statement as the sign of me checking if it still active or not because my cellphone app wasn't allowing me anymore, anyway i august or September i got a letter from them saying m owing them R3300 so i asked them for the agreement that i signed showing that if i don't pay or close this account i must pay for the bank charges

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Replies (1)
Standard Bank
Standard Bank's reply09 Jan 2018, 09:12
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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