tT
tooli T

1 reviews | Active since Aug 2017

02 Aug 2017, 11:47

UNTRUTHS FROM VEHICLE DEPARTMENT

<p>I made FINAL PAYMENT towards this car on the 14 July 2017, I was told by Msipeng that it would take 4 working days for the papers to be ready, 2 WEEKS LATER...NOTHING.</p> <p>I am being taken from pillar to post. I have called over 5 numbers<br />***<br /> ********** <br />02 ********** 7<br /> ********** 29<br /> ********** </p> <p>AND I STILL HAVE NOT RECEIVED MY PAPERS!</p> <p>The level of incompetence I have recieved from Rashida Manual honestly has left a bad taste in my mouth. She does not return phone calls after stating she will, so bascially she is a ****?</p> <p>Is this the calibre of people you employ.</p> <p> </p> <p>I am not working and after spending over R150 CALLING your departments I think this is totally unfair and disgusting!</p> <p>I PAID...LATE AS I WAS...I PAID TO THE LAST CENT!</p> <p>I WANT MY PAPER. I AM NOT WAITING 5-7 WORKING DAYS AFTER WAITING 2 WEEKS!</p> <p>GIVE ME MY PAPERS AND LEAVE ME ALONE!</p>

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Replies (2)
Standard Bank
Standard Bank's reply02 Aug 2017, 12:17
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply04 Aug 2017, 13:50
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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