BT
Barry T

1 reviews | Active since May 2011

21 Apr 2016, 12:50

Untrained staff

The so called consultants at Standard Bank Alberton, do not even know what a Power of Attorney is. Yesterday I was told that they do not accept POA's. Please tell your staff, that if they don't know, please ask someone that does.<br> <br> Today they phone to tell me that they now will accept a POA. ***.

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Replies (1)
Standard Bank
Standard Bank's reply21 Apr 2016, 14:50
Official
Hello Barry911,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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