DM
Dineo M

1 reviews | Active since Nov 2023

24 Feb 2025, 09:47

Untraced funds

I sent two people money via my standard bank app.one beneficiary is using capite and the other one is using standard bank.bot of the verbalized that they haven't received the money.the even collected their bank statements.i sent the money on 14 Feb 2025.i tried to contact my bank and m not getting any help

0
Replies (1)
Standard Bank
Standard Bank's reply24 Feb 2025, 10:17
Official
Dear Dineo, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***