TM
Tintswalo M

1 reviews | Active since Nov 2016

21 Sept 2017, 02:56

Untraceable salary

I just opened a new prestige current account with standard bank... signed for my account and moved my salary to this account... only to find out that the account does not exist... standard bank has a different acc no which I never know or signed for it... my salary has disappeared into the thin air.... my pay day is on the 15th and till today i still haven't received any response or my money from standard bank. To add more to my woes in approaching my due date as im 37 weeks pregnant... the stress in my condition is unnecessary but im going trough hell.... I really can't deal with the emotional stress that the bank is causing me....

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Replies (2)
Standard Bank
Standard Bank's reply21 Sept 2017, 06:53
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply21 Sept 2017, 12:46
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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