Untraceable funds, Really ?

Hi

Compushare received R1000.00 from me by EFT 22nd of May 2017 for Oceans Hotel public shares EFT transfer was Standard Bank to Standard Bank Compushare claims to have the money refunded 15th of June 2017 they even sent me proof by email which I had escalated But to my surprise I cannot trace the funds in my bank account as per my bank statement I called the call center to be assisted that is when I got the reference number ********** 406 I only received a call from the consultant on a Saturday morning two weeks ago stating that the matter has been escalated The people who dealt by name were Lindiwe, ********** and **********

I physically went to the branch in Midrand and even the branch manager could not help me to my satisfaction.

So here I am waiting but my patience ran out