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Dineo M

1 reviews | Active since Jul 2024

31 May 2023, 14:23

Unsuccessful account opening

I opened account but was unsuccessful with no reason, kindly assist

0
Replies (4)
Standard Bank
Standard Bank's reply31 May 2023, 14:29
Official
Dear Dineo

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply31 May 2023, 15:27
Official
Dear Dineo

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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DM
Dineo M's update31 May 2023, 18:31
Reviewer Update
Problem resolved, thank you standard Bank
Standard Bank
Standard Bank's reply31 May 2023, 21:25
Official
Dear Dineo 

Excellent customer service is our priority, and we are happy that we met that mark! 

Thank you for leaving an amazing review. It means the world to us and to our entire team! 

We look forward to serving you again soon!

Enjoy your evening.

Kindest regards
Standard Bank Hello Peter Team 
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