RT
Richard T
1 reviews | Active since Mar 2009
12 Dec 2023, 09:51
unSTANDARD performance
I received notification that a forex transfer into my account was imminent. All I had to do was reply that it was a gift, and it would clear. Well, after nearly 2 weeks the money has not been credited to my account,. What is wrong with Standard Bank? Have they shut down for Christmas already, or are there simply not enough competent people left there?
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
12 Dec 2023, 09:54Dear Richard
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply12 Dec 2023, 09:54
Official
Dear Richard
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
RT
Richard T's updateReviewer Update
12 Dec 2023, 12:26ok - SO WHAT WILL HAPPEN TO THE INTEREST NOT CREDITED TO MY ACCOUNT?
AND WHAT WILL HAPPEN TO THE INTEREST CHARGED BECAUSE OF MY OVERDRAFT ?
AND WHAT WILL HAPPEN TO THE INTEREST CHARGED BECAUSE OF MY OVERDRAFT ?
RT
Richard T's update12 Dec 2023, 12:26
Reviewer Update
ok - SO WHAT WILL HAPPEN TO THE INTEREST NOT CREDITED TO MY ACCOUNT?
AND WHAT WILL HAPPEN TO THE INTEREST CHARGED BECAUSE OF MY OVERDRAFT ?
AND WHAT WILL HAPPEN TO THE INTEREST CHARGED BECAUSE OF MY OVERDRAFT ?
Standard Bank's replyOfficial
12 Dec 2023, 12:43Dear Richard
Rest assured our team is working hard on resolving this matter.
Our team will be in contact with you as soon as feedback is received on this matter.
Please be on the look out for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
Rest assured our team is working hard on resolving this matter.
Our team will be in contact with you as soon as feedback is received on this matter.
Please be on the look out for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply12 Dec 2023, 12:43
Official
Dear Richard
Rest assured our team is working hard on resolving this matter.
Our team will be in contact with you as soon as feedback is received on this matter.
Please be on the look out for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
Rest assured our team is working hard on resolving this matter.
Our team will be in contact with you as soon as feedback is received on this matter.
Please be on the look out for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
13 Dec 2023, 16:12Dear Richard,
We sincerely appreciate the opportunity you granted us to investigate this matter and offer our input. We are glad to have been of service.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We sincerely appreciate the opportunity you granted us to investigate this matter and offer our input. We are glad to have been of service.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply13 Dec 2023, 16:12
Official
Dear Richard,
We sincerely appreciate the opportunity you granted us to investigate this matter and offer our input. We are glad to have been of service.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We sincerely appreciate the opportunity you granted us to investigate this matter and offer our input. We are glad to have been of service.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,