ZK
Zinhle K

1 reviews | Active since Aug 2016

21 Aug 2023, 10:32

Unspeakable Disgusting Service in South Africa

Dear Standard Bank, for once can you please ask one of your useful helpful consultant to call me back to discuss my account, I have sent numerous emails, made phone calls to try and close my account. We understand you are in the business of making money out of loyal client but this trick known tactic you use to delay coming back to client so you can use delay time to create a bad reputation is a lack of compassion. Worst bank I have ever experienced honestly anyone reading this and you are looking for a bank Standard bank is the last bank to consider.

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Replies (2)
Standard Bank
Standard Bank's reply21 Aug 2023, 10:37
Official
Dear Zinhle
 
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Aug 2023, 10:20
Official
Dear Zinhle 

Please be notified that our team has attempted to contact you, could you please provide us with an appropriate time to get back to you.

We eagerly await your response. 

Kind Regards
Standard Bank Hello Peter Team 
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