SG
Sashen G

1 reviews | Active since Mar 2013

25 May 2016, 12:00

Unsolicited SMS Spam

<p>Firstly, I am not a Standard Bank customer & have never been one in the past.</p> <p> </p> <p>I have been receiving unsolicited spam SMS's - "Get up to R10m Life Cover through Standard Bank".</p> <p> </p> <p>After reading through the comments on HelloPeter, it is evident that Standard Bank *******ly obtain people's private information & then spam them with sales garbage.</p> <p> </p> <p>The POPI act will hopefully put an end to ********* behaviour such as this.</p> <p> </p> <p>I would like Standard Bank to advise as to where the obtained my cell number from. Further - I emailed their call centre requesting to be removed from their marketing campagins, my request was simply ignored.</p> <p> </p> <p>Disgusted!</p>

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Replies (2)
Standard Bank
Standard Bank's reply25 May 2016, 12:24
Official

Good day Sashen

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply26 May 2016, 06:19
Official

Good day Sashen

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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