GT
Greg T
1 reviews | Active since Sept 2011
08 Nov 2019, 10:32
Unsolicited SMS advertising life insurance!!
<div>Why should we pay to opt out of an SMS when we never asked for it in the first place??
Please remove my partner's cell number from your advertising system (number listed below) !! She isn't even a STD Bank customer but is being harassed!! I am a STD Bank customer and am NOT being harassed (and please keep it that way)!
Thank you Greg </div>
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Nov 2019, 11:35Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply08 Nov 2019, 11:35
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
GT
Greg T's updateReviewer Update
08 Nov 2019, 11:58Thanks for your quick response. We are waiting in anticipation for your further feedback. Would you also please let us know how or where STD Bank got this number from, as it is private, and there is privacy legislation that applies here!!
GT
Greg T's update08 Nov 2019, 11:58
Reviewer Update
Thanks for your quick response. We are waiting in anticipation for your further feedback. Would you also please let us know how or where STD Bank got this number from, as it is private, and there is privacy legislation that applies here!!
GT
Greg T's updateReviewer Update
12 Nov 2019, 14:58and its now 12 November and still no feedback from STD Bank. Obviously the first response was an automated one that makes them look like quick responders!!!!
GT
Greg T's update12 Nov 2019, 14:58
Reviewer Update
and its now 12 November and still no feedback from STD Bank. Obviously the first response was an automated one that makes them look like quick responders!!!!