mV
motlatsi V
1 reviews | Active since Jan 2014
07 Sept 2021, 12:26
Unserviced ATM took my money
ATM at attradgeville took the money and it gave a slip saying "money retracted on the ATM".
The query was logged on the 11th. Since from then I've been calling, and everytime I call they keep saying different things. Till today, they've been saying the matter is being investigated.
Long story short, it's the 7th of September now, the manager of atteridgeville standard bank hasn't resolve my problem. Worse, im not able to reach him anymore on the phone
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Standard Bank's replyOfficial
08 Sept 2021, 01:15Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply08 Sept 2021, 01:15
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***