1 reviews | Active since Oct 2016

26 Jul 2019, 09:06

************ VULTURES

ACCOUNT SITTING ON MINUS R1100!!!! CONTINUOUSLY DEBITING FROM AN ACCOUNT WHERE THERE ARE NO FUNDS AVAILABLE AND IT IS NOT THE FIRST TIME THIS HAPPENS.... I WILL MOVE MY BANK ACCOUNT AGAIN.... SO BEFORE I CAN EVEN DRAW FROM MY OWN SALARY, THEY ARE ALREADY EATING MY MONEY!!!!!

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Replies (4)
Standard Bank
Standard Bank's reply26 Jul 2019, 15:08
Official
Dear Marcelle 
 Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
Regards,
Complaint Resolution Centre
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's update28 Jul 2019, 21:41
Reviewer Update
Still no response from you people and already my account is sitting on R1300... Should this not be rectified, I will take this up with the banking ombudsman and close this flippen account... R1300 just imagine...it is ridiculous
Standard Bank
Standard Bank's reply01 Aug 2019, 14:25
Official
Dear Marcelle Noble

Thank you once again for posting your comments.

I refer to your email correspondence with Standard bank mobile team and can confirm that this matter has been attended to.

Kind regards

Complaint Resolution Centre
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's update13 Aug 2019, 08:06
Reviewer Update
PLEASE NOTE THIS MATTER HAS NOT BEEN RESOLVED... I STILL AWAIT THE REFUND AND IT IS ALMOST 2 WEEKS NOW.... I SENT AN EMAIL YESTERDAY TO WHICH THE RESPONSE WAS THAT IT IS STILL IN PROCESS AND PENDING APPROVAL... I MEAN REALLY NOW