MM
Mpolaene M

1 reviews | Active since Mar 2025

07 Mar 2025, 14:27

Unsatisfying service

Last 2024 September I paid my car with standard bank unfortunately till this day they don't see my payment,they cannot allocate my 8900...I have sent them proof of payment many times sadly even today they haven't assisted me...when I go to their brunch they say vaf doesn't have office...am so disappointed nd very very angry ...

0
Replies (3)
Standard Bank
Standard Bank's reply07 Mar 2025, 14:54
Official
Dear Mpolaene, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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MM
Mpolaene M's update07 Mar 2025, 20:00
Reviewer Update
I cant even take loans anywhere anymore because am in arres with something I paid for...someone from vaf department is not doing his/her job well
Standard Bank
Standard Bank's reply08 Mar 2025, 08:45
Official
Dear Mpolaene

Our team tried calling you to no avail.

Please confirm a convenient time we may contact you on Monday.

Looking forward to your feedback.

Kindest regards, 
Standard Bank Hello Peter Team 
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