Unsatisfied with claims departmartment again

<p>Hi as my previous complaint. I logged a complain on Hello Peter in March 2016 regarding our home loan account requesting a payment holiday. A gentleman by the name of Andre contacted me to make an arrangement for me , where i was told that they would only be able to assist fot 3 months. However if I am still unemployed by the end of May I need to forward them a copy of my affirdavit stating that. I have emailed an afferdavit through dd 01.5.16 and one 31.5.16. I have contacted Andre telefonically on a Durban number explaining our case again, which in return told me to email it through to CustomerCreditAssist department... exactly the same department where the problem started.</p> <p>Now today 07.6.16 i am back to square one again. After sending follow up emails and phoning numerous times I got an email address for Lesedi today . I have just forwarded all the previous mails asking for an answer. Received an answer back want all the documentation that i have send through the first time again.... WHY WHY i am asking you if you have everything do I need to start from scratch again.</p> <p> </p> <p>PLEASE CAN SOMEONE ASSIST ME PLEASE</p> <p>Maria Cloete</p>