MZ
Marinda Z

1 reviews | Active since Aug 2010

03 Jun 2024, 17:03

Unsatisfied customer.

Standard bank has taken a fee called MU Primary SMS fee without my permission for 4 Month in a row (Feb R11.70 / March R11.40 / April R14.70 / May R12.90). I tried contacting the call centre to have it resolved but no answer.

0
Replies (1)
Standard Bank
Standard Bank's reply03 Jun 2024, 17:04
Official
Hi Marinda

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***