Unsatisfied client

I have had a bad experience with the company because I have invested money for my children's education , due to the fact that their father past away . Now that I need money to pay for my child's furniture and laptop as she is going to university they are giving me a hard time in claiming my money .Yesterday I spoke with one consultant that gave me a bad attitude over the phone , he even went as far as telling me if he should jump or what for me to get my money , he even ended the call . This is worrying me because my child has to attend school on Monday and she doesn't have furniture ,I would like hellopeter to help me solve this issue and get my money . I even went to standard bank and they told me to try calling the trust fund but the call was not answered . The trust funds number is ***