Unsatisfied application via Standard Bank app

Item: Standard Bank
Rating: 1
Author: Leon Jansen van Vuuren

I have app**** for a credit card online on my banking app about a week and a half back and it gave me problems and it said I need to go into the branch, with the COVID-19 we are not allowed to and our branch at Baywest Mall is closed. I have received an sms asking if I am still interested in the application and I have rep**** YES. Since then Nobody has phoned nor communicated with me via email.

May I please get assistance.

Regards

Leon Jansen van Vuuren *** ***

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

12 May 2020, 11:48

Dear Leon

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply12 May 2020, 11:48

Official

Dear Leon

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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Standard Bank's replyOfficial

21 May 2020, 11:47

Dear Leon

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply21 May 2020, 11:47

Official

Dear Leon

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
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