1 reviews | Active since Dec 2016
Unsatisfied
<p>I have been struggling to log on to my internet banking profile and have sent number emails ********** explaining my problem and have recently went to a branch to reset my CSP however when I try to log on I still can't. I have just called their call centre ***and was on hold for 15 - 20 minutes and explained to the consultant my problem and ask if he could send me an email so that I can speak to him directly when I am unsuccessful with loging in and still no email sent to me and I still can't login on to the internet banking profile.</p>
Good day Thabo Matukane
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Thabo Matukane
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Thabo Matukane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Thabo Matukane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Thabo Matukane
Thank you once again for your posting.
I refer to our telephonic conversation and email correspondence and can confirm that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Thabo Matukane
Thank you once again for your posting.
I refer to our telephonic conversation and email correspondence and can confirm that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
I'm very happy with how Clint Petersen handled my complaint, very effective and efficient. Keep it up we need more prompt people like you. I'm very happy that I now have the convinience of doing my banking anywhere and anytime.
I'm very happy with how Clint Petersen handled my complaint, very effective and efficient. Keep it up we need more prompt people like you. I'm very happy that I now have the convinience of doing my banking anywhere and anytime.