SL
Shakirah L
1 reviews | Active since Nov 2020
04 Mar 2021, 13:04
Unsatisfied !
Absolutely not pleased with the fact that I've been on hold with standard bank vehicle finance for over an hour now and i am just being transferred to one department to the next. A simple inquiry has me spending half my day on the line. Not cool nor convenient at all !!
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Replies (1)
Standard Bank's replyOfficial
04 Mar 2021, 21:39Good day Shakirah Liwewe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Standard Bank's reply04 Mar 2021, 21:39
Official
Good day Shakirah Liwewe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************