KK
Kabelo K
1 reviews | Active since Dec 2018
27 Oct 2022, 13:12
unsatisfactory service
I can ever seem to win with this bank, their customer service is extremely poor, you wait on queue with a lot of prompts and you still need to repeat the information that you have populated on the line, i requested for manager assistance the agent simply refused to provide that. you spend a lot of time and money trying to rectify stuff with them and never simply get anywhere im really tired of this really
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
27 Oct 2022, 13:18Good day Kabelo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Oct 2022, 13:18
Official
Good day Kabelo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
KK
Kabelo K's updateReviewer Update
27 Oct 2022, 13:26***
KK
Kabelo K's update27 Oct 2022, 13:26
Reviewer Update
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Standard Bank's replyOfficial
27 Oct 2022, 13:31Good Day Kabelo
Thank you for the details.
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Oct 2022, 13:31
Official
Good Day Kabelo
Thank you for the details.
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We will get our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***