MB
Maleshwane B

1 reviews | Active since Jan 2015

30 Nov 2020, 12:02

Unsatisfactory service

My query hasn't been resolved or any feedback given. Customers are being taken for a ride with their promotions.

0
Replies (4)
Standard Bank
Standard Bank's reply30 Nov 2020, 13:52
Official
Hello Maleshwane

Thank you for bringing your concerns to our attention. 
An email was sent to you requesting further details.
Awaiting your response.
Kind regards 
Complaint Resolution Centre 
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MB
Maleshwane B's update30 Nov 2020, 14:11
Reviewer Update
No email was sent today. And I have been requested further details but nothing was done. What guarantee do I have that this time you'll do right?
MB
Maleshwane B's update01 Dec 2020, 11:37
Reviewer Update
Not sure what to do now in this instance. No communication or contact has been made. Is this how you choose to treat your clients? I've heard stories about you but chose to stay on cos I've been using this bank since I was a teenager. Please revert back to me with an amicable solution.
MB
Maleshwane B's update03 Dec 2020, 14:50
Reviewer Update
Thanks for the reward.