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Thacks M
1 reviews | Active since Jul 2015
08 Apr 2026, 14:19
Unsatisfactory Service
I want to reverse a debit order for cancelled service from MTN on my bank App but the transaction is not showing. I visited Vanderbijlpark branch for assistance with reversing the transaction but i was unsuccessful. Please help I need money as the service was cancelled due to technical matters, i have documents and references to prove that.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Apr 2026, 14:26Good day Thacks,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Apr 2026, 14:26
Official
Good day Thacks,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Thacks M's updateReviewer Update
09 Apr 2026, 12:08I havent been assisted but only to be told there is nothing Standard Bank can do. I asked if the contact between me and MTN can be stopped but only to be told if reference number, date of transaction or even the amount can be changed the transaction will still go through. I am not happy at all, i need my account secured against MTN, please assist.
TM
Thacks M's update09 Apr 2026, 12:08
Reviewer Update
I havent been assisted but only to be told there is nothing Standard Bank can do. I asked if the contact between me and MTN can be stopped but only to be told if reference number, date of transaction or even the amount can be changed the transaction will still go through. I am not happy at all, i need my account secured against MTN, please assist.
TM
Thacks M's updateReviewer Update
13 Apr 2026, 10:19Yesterday I received an email saying Standard Bank has rep**** privately to this matter but I haven't received anything, please assist.
TM
Thacks M's update13 Apr 2026, 10:19
Reviewer Update
Yesterday I received an email saying Standard Bank has rep**** privately to this matter but I haven't received anything, please assist.