SH
Siyakholwa H

1 reviews | Active since Jun 2024

29 Jan 2025, 11:18

Unsatisfactory service

App**** for revolving loan 23/01/2025 via app Received contract Debicheck done Still didn’t receive funds till this date Called Standard Bank several times told to wait 48hours everyday when I query I am hoping no money will be deducted on my account as I did not receive the money

Standard Bank please do better

0
Replies (2)
Standard Bank
Standard Bank's reply29 Jan 2025, 11:23
Official
Good day Siyakholwa, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply30 Jan 2025, 11:37
Official
Dear Siyakholwa, 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
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