OM
Onica M
1 reviews | Active since Sept 2022
21 Sept 2022, 08:55
Unsatisfactory service
Good day
I went to a standard bank some time back to open an account for my child education to save for her upcoming tertiary education, I ended up with several accounts and cards opened under my profile as the consultants say they cannot solve the issue I'm experiencing , now I'm been charged fees on this account and none of them can process debit orders. m MY biggest problem is i have life cover which im struggling to process due to this issue.I have been to the Thavhani Mall branch several times without getting any solution. I'm really not happy with the service at Thavhani Mall Standard Bank and would like this investigated.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
21 Sept 2022, 09:07Dear Onica
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be on the look out for a call from our team.
Kind regards,
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be on the look out for a call from our team.
Kind regards,
Standard Bank Help Centre
***
Standard Bank's reply21 Sept 2022, 09:07
Official
Dear Onica
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be on the look out for a call from our team.
Kind regards,
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be on the look out for a call from our team.
Kind regards,
Standard Bank Help Centre
***
OM
Onica M's updateReviewer Update
21 Sept 2022, 14:27Afternoon
OM
Onica M's update21 Sept 2022, 14:27
Reviewer Update
Afternoon
OM
Onica M's updateReviewer Update
21 Sept 2022, 14:31Afternoon .
I will be be happy if you help me sooner . I will be waiting for your call.
I will be be happy if you help me sooner . I will be waiting for your call.
OM
Onica M's update21 Sept 2022, 14:31
Reviewer Update
Afternoon .
I will be be happy if you help me sooner . I will be waiting for your call.
I will be be happy if you help me sooner . I will be waiting for your call.
Standard Bank's replyOfficial
21 Sept 2022, 14:33Good Afternoon Onica
Our team is working on this matter.
We will provide an update as soon as same is received from the team we're currently liaising with.
Please be on the look out for our feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Our team is working on this matter.
We will provide an update as soon as same is received from the team we're currently liaising with.
Please be on the look out for our feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply21 Sept 2022, 14:33
Official
Good Afternoon Onica
Our team is working on this matter.
We will provide an update as soon as same is received from the team we're currently liaising with.
Please be on the look out for our feedback.
Thank you
Kind regards
Standard Bank Help Centre
***
Our team is working on this matter.
We will provide an update as soon as same is received from the team we're currently liaising with.
Please be on the look out for our feedback.
Thank you
Kind regards
Standard Bank Help Centre
***