Unsatisfactory Customer Service

After explaining to my now previous bank that there have been various un-authorized debits from my account<br> and requesting that the bank reverse the transactions and stop any further debits from the ********** individuals / companies concerned, I was told that even if the bank stopped it there was no guarantee that they would not be able to deduct money from my account in future and that it was my responsibility to contact the ********** and get them to stop deducting money from my account.<br> <br> Also, the bank themselves charged me with overdraft fees more than once because there was insufficient funds in my account when the un-authorized debits were deducted.<br> When I requested that these charges be reversed I was told that the bank could not do that as it was not there fault that there were insufficient funds.<br> Well it was not my fault either that someone was taking money from my account without my consent.<br> <br> I have been a client of this particular bank for more than 20 years, and I am really disappointed with <br> the banks lack of service or interest in assisting me with my concerns.<br> <br> I have now closed my account and will not be recommending their services to anyone.<br>